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Terms and Conditions

Build Your Own AI Marketing Team — Online Training

House of Solu — Last updated: June 2026

These Terms and Conditions apply to the online training Build Your Own AI Marketing Team offered by House of Solu. They form the agreement between House of Solu and the Client. Please read them carefully before enrolling.

Article I — Definitions

(a)House of Solu: the sole proprietorship operating under the name Nina Brandel, established in the Netherlands, registered with the Dutch Chamber of Commerce under number 59084952, hereinafter also referred to as Contractor.

(b)Client: the legal entity or natural person acting in the exercise of a profession or business that enters into an Agreement with House of Solu. These Terms and Conditions apply exclusively to business-to-business (B2B) Agreements.

(c)Agreement: the contract under which House of Solu provides services to the Client for a fee, including the present Terms and Conditions.

(d)Training: the online group training Build Your Own AI Marketing Team, delivered over a fixed term of approximately eight (8) weeks. The current scope, content, schedule, modules, materials and bonuses of the Training are as described on the Sales Page applicable at the moment the Agreement is formed.

(e)Online Environment: the digital platform on which Training content, recordings and materials are made available to the Client.

(f)Sales Page: the public web page on which House of Solu describes the Training, its content, pricing, dates, and bonuses. The Sales Page that applies to a given cohort is the version active at the moment the Agreement is concluded.

(g)Participant: the natural person designated by the Client to attend the Training. The Client may designate one Participant per registration.

Article II — Applicability

(a)These Terms and Conditions apply to all quotations, invoices, services, deliverables and Agreements concluded by House of Solu in relation to the Training, unless and to the extent the parties have explicitly agreed otherwise in writing.

(b)The applicability of any general terms and conditions of the Client is expressly rejected.

(c)The Training is offered exclusively to Clients acting in the exercise of a profession or business. Statutory consumer protection provisions, including the statutory right of withdrawal (Article 6:230o of the Dutch Civil Code), do not apply.

(d)The most recent version of these Terms and Conditions, as published on the House of Solu website, shall apply. The privacy statement and cookie statement form an integral part of these Terms and Conditions.

(e)If one or more provisions of these Terms and Conditions are wholly or partially null, void or otherwise unenforceable, the remaining provisions shall remain in full force. The parties shall replace the affected provision with a valid provision that most closely reflects the original intent.

Article III — Offer and formation of the Agreement

(a)All quotations and offers of House of Solu are without obligation and remain valid for fourteen (14) days from the date of issue, unless stated otherwise.

(b)The Agreement is formed at the moment the Client (i) submits the registration form and confirms acceptance, (ii) accepts a written quotation, or (iii) pays an invoice issued by House of Solu, whichever occurs first.

(c)After registration the Client receives a confirmation email with the invoice within two (2) business days.

(d)House of Solu reserves the right to refuse a registration without stating reasons if, in its sole discretion, the cooperation does not fit the Training. In that case, any amount already paid will be refunded in full within fourteen (14) days.

(e)Pricing, promotions, bonuses, content, and start dates displayed on the Sales Page are dynamic. The terms displayed at the moment the Agreement is formed are leading.

Article IV — Fees and payment

(a)All prices are stated exclusive of VAT, unless stated otherwise. VAT is charged in accordance with applicable law. For Clients established in another EU member state with a valid VAT identification number, the reverse-charge mechanism may apply.

(b)Payment is made by invoice. The standard payment term is fourteen (14) days from the invoice date, unless a different term is agreed in writing.

(c)The Client may choose between (i) a single payment in full or (ii) payment in three (3) consecutive monthly instalments, as offered on the Sales Page. The chosen payment option is selected at registration and cannot be changed unilaterally afterwards.

(d)Payment in full. The full Training fee is due upon receipt of the invoice and must be paid within fourteen (14) days of the invoice date and, in any event, no later than the start date of the Training.

(e)Payment in instalments. Where the Client has chosen the three-instalment plan, each instalment is invoiced and due as follows:

  • the first instalment is due upon receipt of the first invoice and must be paid before the Training start date;
  • the second instalment is due thirty (30) days after the first invoice date;
  • the third instalment is due sixty (60) days after the first invoice date.

(f)By paying the first instalment, the Client confirms the Agreement in full and the obligation to pay the remaining instalments arises in its entirety. This obligation remains in force even if the Client discontinues the Training, fails to attend sessions, or does not consume the materials.

(g)In the event of late payment, the Client is in default by operation of law (without further notice of default being required) and statutory commercial interest pursuant to Article 6:119a of the Dutch Civil Code is owed on the outstanding amount from the due date until the date of full payment.

(h)All reasonable judicial and extrajudicial collection costs arising from non-payment are for the account of the Client, including but not limited to the fees set out in the Dutch Decree on Extrajudicial Collection Costs (Besluit vergoeding voor buitengerechtelijke incassokosten).

(i)House of Solu is entitled to suspend access to the Online Environment, live sessions, recordings and bonuses, in whole or in part, for as long as the Client is in default of any payment obligation. Suspension does not release the Client from the obligation to pay any remaining amounts.

(j)In the event of the Client’s liquidation, bankruptcy, attachment, or suspension of payments, all claims of House of Solu against the Client become immediately due and payable.

Article V — Access to the Training

(a)Access to the Training is activated upon receipt by House of Solu of (i) the payment in full or (ii) the first instalment, as applicable.

(b)Once activated, the Client receives, no later than four (4) weeks before the Training start date (or, in case of registration within four weeks of start, as soon as reasonably possible):

  • login credentials for the Online Environment;
  • calendar invitations for the live group sessions;
  • access to the materials and bonuses applicable to the relevant cohort, as described on the Sales Page at the moment the Agreement is formed;
  • the kick-off communication setting out practical details for the cohort.

(c)Access to the live sessions is granted for the duration of the Training. Access to the session recordings and Online Environment materials is granted for the period communicated on the Sales Page or in writing for the relevant cohort.

(d)Training access and bonuses are personal, granted to the designated Participant, and non-transferable. The Client may not share login credentials, recordings or materials with third parties.

(e)In the event of a confirmed breach of the previous paragraph, House of Solu is entitled to revoke access with immediate effect, without any obligation to refund amounts paid, and without prejudice to its right to claim damages.

(f)Because the Online Environment runs on third-party infrastructure, House of Solu cannot guarantee uninterrupted availability at all times and locations. House of Solu will take reasonable steps to remedy any disruption.

(g)House of Solu reserves the right to amend, update, replace, supplement, or reorganise the content, structure, modules, agents, bonuses, materials, schedule and delivery format of the Training at any time, without giving rise to any right of refund, credit or compensation, provided that the overall character and core promise of the Training are preserved.

Article VI — Performance and obligations of the parties

(a)House of Solu shall perform the Training to the best of its insight and ability and in accordance with the standards of a careful professional. The Training is delivered on a best-efforts basis (inspanningsverbintenis); House of Solu does not guarantee any specific commercial outcome, such as revenue, leads, conversions, or marketing performance.

(b)House of Solu provides methodology, frameworks, materials, instruction and live guidance. House of Solu does not implement, build, configure, operate, or execute any AI tool, agent, prompt, workflow or marketing activity on behalf of the Client. All implementation work — including the configuration of AI agents in Claude, the integration into the Client’s own systems and processes, and the application to the Client’s data, brand, and use cases — is carried out by the Participant and/or the Client’s team.

(c)The Client is responsible for the application of the knowledge, frameworks, prompts, agents, workflows and tools shared during the Training within its own organisation. The Client retains full editorial and operational responsibility for any output produced with the support of AI tools.

(d)The Client shall provide House of Solu in good time with all information reasonably required for the proper performance of the Training. Any additional costs caused by delayed or incomplete information provided by the Client are for the Client’s account.

(e)House of Solu may engage third parties for the performance of certain activities (for example platform providers, technical support, or guest experts), without prior notice to the Client, provided that the quality of the Training is not adversely affected.

(f)The Training requires the Client to have an active Claude subscription (provided by Anthropic) at the level specified on the Sales Page and at its own expense, as well as basic digital working tools. House of Solu is not responsible for the availability, pricing, terms, or performance of third-party tools such as Claude.

(g)Live sessions take place on the dates and times communicated on the Sales Page or in the kick-off communication. House of Solu may, on reasonable grounds, reschedule a session, in which case Participants will be informed as early as reasonably possible and a recording of the rescheduled session will be made available.

Article VII — Cancellation, transfer and no refund

(a)Because the Agreement is concluded between professional parties, no statutory right of withdrawal applies. The cancellation arrangement below is granted on a contractual basis.

(b)Cancellation before the Training start. The Client may cancel the Agreement in writing, by sending an email to [email protected] (or such other address as House of Solu may designate), within fourteen (14) days of registration confirmation, provided that the Training has not yet started. In that case, House of Solu shall refund any amount already paid within fourteen (14) days. After this period has expired, no cancellation right exists and the full Training fee remains due.

(c)Cancellation after the Training has started. Cancellation by the Client after the Training has started is not possible. No refund of amounts already paid will be made, and the obligation to pay any remaining instalments remains in full force, irrespective of whether the Client attends sessions, completes assignments, or consumes the materials.

(d)No-show. Missing a live session does not entitle the Client to any refund, credit, or extension. Recordings are made available in the Online Environment.

(e)Transfer to a future cohort. Up to fourteen (14) days before the Training start, the Client may request, in writing, a one-time transfer of its registration to the next scheduled cohort, subject to availability. Such transfer is offered at the discretion of House of Solu and may be subject to an administrative fee of EUR 150 excluding VAT. After this period, transfers are no longer possible and the original cohort applies.

(f)Substitution of Participant. The Client may, at any time before the Training start and subject to written notice to House of Solu, designate a different Participant from within its own organisation. After the Training has started, substitution is no longer possible.

(g)Cancellation or postponement by House of Solu. If House of Solu is required to postpone or cancel a cohort, an alternative start date will be offered. If no suitable alternative can be agreed, the Client is entitled to a refund of amounts paid for the cancelled cohort, without further compensation.

Article VIII — Money-back policy

(a)House of Solu does not offer a general money-back or satisfaction guarantee. Apart from the cancellation arrangement set out in Article VII and the Training guarantee set out in Article IX, no right to refund exists.

(b)The Client acknowledges that the Training provides access to proprietary methodologies, materials, and live group instruction, the value of which is delivered progressively during the Training period. Partial consumption of the Training does not give rise to a pro-rated refund.

Article IX — Training guarantee

(a)House of Solu provides the methodology (the AGENT framework), the supporting materials, and live guidance during the Training. House of Solu does not implement, build, configure, operate, or execute any part of the AI system on behalf of the Client. All implementation work — including the building and configuration of AI agents, the creation of prompts and workflows, the integration into the Client’s own systems, and the application to the Client’s data, brand and use cases — is carried out by the Participant and/or the Client’s team.

(b)Subject to the conditions in paragraph (c) below, House of Solu commits that, by the end of the Training, the Participant will have built the core deliverable described on the Sales Page in force at the moment the Agreement is formed.

(c)The Training guarantee applies only if the Participant has demonstrably:

  • attended all live group sessions or watched the corresponding recordings in full;
  • completed all assignments set out in the modules;
  • followed the AGENT framework and instructions as taught in the Training; and
  • carried out the implementation work within their own Claude environment in line with the instructions provided.

(d)If the Participant has demonstrably met the conditions set out in paragraph (c) and the core deliverable has nevertheless not been achieved, House of Solu shall provide additional guidance, free of charge, until the Participant is able to complete the deliverable themselves. This is the sole and exclusive remedy under this guarantee. The guarantee does not entitle the Client to a refund, nor does it oblige House of Solu to execute, implement, build, or operate any part of the system on behalf of the Client.

(e)If the conditions set out in paragraph (c) have not been met, this guarantee does not apply, and the Client has no right to additional support, refund, credit or compensation on the basis of this Article.

(f)The Training guarantee does not constitute a guarantee of any specific commercial outcome (such as growth, revenue, leads, conversions, or marketing performance), nor a guarantee of the performance, accuracy, security, availability, or output quality of any AI tool used within the Training, including Claude.

Article X — Force majeure

(a)Neither party is liable for failure to perform any obligation under the Agreement to the extent such failure results from force majeure. Force majeure includes, but is not limited to, illness of the trainer, failures or downtime of third-party platforms, internet or telecommunications failures, fire, power outages, government measures, pandemic-related restrictions, and any other circumstances reasonably beyond the affected party’s control.

(b)In the event of force majeure, House of Solu may postpone the Training or relevant sessions or offer an alternative arrangement. If the force majeure situation continues for more than thirty (30) days without a workable alternative, either party may terminate the Agreement in writing. Hours worked and costs incurred up to that point are immediately due and payable.

Article XI — Liability

(a)House of Solu is liable only for direct damage that is the result of intent or gross negligence on its part. Liability for indirect damage, including but not limited to consequential damage, lost profit, missed savings, reputational damage, damage due to business interruption, or damage caused by third parties or AI tools, is excluded.

(b)House of Solu is not liable for damage resulting from incorrect, incomplete, or untimely information provided by the Client.

(c)In all cases, the total liability of House of Solu under or in connection with the Agreement is limited to the amount actually paid by the Client for the relevant Training, with a maximum equal to the amount paid out under House of Solu’s professional liability insurance for the relevant event, where applicable.

(d)The Client remains at all times responsible for the application of the methodologies, prompts, agents, workflows and outputs produced within or as a result of the Training, including the editorial, factual and legal review of any AI-generated content before publication or use.

(e)House of Solu is not liable for the output, performance, availability, pricing, security, or terms of use of third-party AI tools or platforms recommended or used within the Training, including Claude (Anthropic).

(f)The Client shall indemnify House of Solu against all third-party claims relating to the use of the Training materials, AI outputs, or methodologies by the Client or its team.

(g)Any claim against House of Solu lapses twelve (12) months after the event giving rise to the claim, unless the Client has notified House of Solu of the claim in writing within that period.

Article XII — Intellectual property

(a)All intellectual property rights in the materials developed and made available by House of Solu — including but not limited to the Training content, AGENT method, workbook, templates, prompts, agent configurations, workflows, slides, recordings, and bonuses — vest exclusively in House of Solu.

(b)Upon payment of the Training fee, the Client obtains a limited, personal, non-exclusive, non-transferable and non-sublicensable right to use the materials internally within its own organisation, for its own marketing purposes, for the duration set out in Article V.

(c)Reproduction, public disclosure, resale, sublicensing, white-labelling, training of competing programmes, distribution to third parties, or commercial exploitation of the materials is not permitted without the prior written consent of House of Solu. The agents and workflows built by the Participant during the Training, applied to the Client’s own data and use cases, remain at the Client’s disposal for internal use, in accordance with this license.

(d)The Client may share brief quotations or insights from the Training on social media for inspirational purposes, provided that a clear source attribution is included (e.g. "via House of Solu").

(e)In the event of an infringement of the intellectual property rights of House of Solu, House of Solu is entitled to claim compensation amounting to at least three (3) times the customary license fee, without prejudice to its right to claim further damages and to obtain an injunction.

Article XIII — Confidentiality and personal data

(a)Both parties shall treat as confidential all non-public information they receive from the other party in the context of the Agreement, and shall use such information solely for the purpose of performing the Agreement, unless disclosure is required by law or by a competent authority.

(b)House of Solu processes personal data in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679, "GDPR") and the Dutch Implementation Act. The processing is described in the privacy statement available on the House of Solu website, which forms an integral part of these Terms and Conditions.

(c)Live sessions may be recorded for the purpose of providing replays to Participants. Participants who do not wish to appear on camera or whose contributions they do not wish to be recorded should switch off their camera and microphone or notify House of Solu in advance. House of Solu does not share recordings publicly outside of the cohort.
Article XIV — Complaints

(a)Complaints about the services provided must be submitted to House of Solu in writing, with reasons, as soon as possible and in any event within fourteen (14) days of the event giving rise to the complaint, by email to [email protected].

(b)House of Solu shall acknowledge receipt of the complaint within five (5) business days and shall endeavour to address it constructively within a reasonable period.

(c)The submission of a complaint does not suspend any payment obligation of the Client.

Article XV — Amendments to these Terms and Conditions

(a)House of Solu reserves the right to amend these Terms and Conditions. Amendments shall be communicated in advance via the website. For Agreements already concluded, the Terms and Conditions in force at the moment of conclusion of the Agreement remain applicable, unless the amendment is required by law or by a competent authority.

Article XVI — Governing law and jurisdiction

(a)These Terms and Conditions and the Agreement are governed exclusively by the laws of the Netherlands. The applicability of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.

(b)The parties shall first attempt to resolve any dispute by mutual consultation.

(c)If the parties cannot reach an amicable solution, the dispute shall be submitted exclusively to the competent court in the district where House of Solu is established, unless a mandatory statutory provision designates another court.

 

These Terms and Conditions were last updated on 26 June 2026.